Frequently Asked Questions
Where are you located?
The boats are located on the south-end of Hilton Head Island inside Sea Pines Plantation. More specifically, we are located in Harbour Town (which is part of Sea Pines Plantation) next to the world-famous Lighthouse. You may use 149 Lighthouse Road for GPS purposes. When you enter Sea Pines and pay for your gate pass – there is a map on the back of the pass.
Is there a fee to enter Sea Pines?
Yes, Sea Pines requires a gate pass for every vehicle. Gate passes for passenger vehicles (2 axles) are $6.00 each and are valid for the entire day (you can go in and out of Sea Pines as often as you’d like). Gate passes for buses and motor coaches are $30.00 each. Buses and motor coaches cannot remain in Sea Pines during the cruises. They may drop off and pick up passengers only.
Do we have to pay for parking?
You do not have to pay for parking. Parking is available in Harbour Town before, after and across from the playground. The lot closest to the Lighthouse has a 3-hour limit, though.
Where can I purchase or pick-up tickets?
Our Charter Information Booth is located at the top of the pier in Harbour Town. It is approximately 20 feet from the world-famous Lighthouse. The booth is white with maroon awnings that read “Charter Information.”
How can I pay for tickets?
We accept cash (US dollars), credit cards (Visa, MasterCard, American Express and Discover) and Travelers checks (this is the only type of check we accept).
Do I need reservations?
Our Ocean Dolphin Cruises & Sunset Dolphin Cruises do not require reservations. You can purchase tickets for our Dolphin Cruises on the day of the cruise. Reservations for all other cruises can be made up to two weeks in advance; this does include our Fireworks Dolphin Cruise (seasonal). So, if you’d like to cruise with us on the 21st, tickets go on sale on the 7th of the same month. We strongly suggest making reservations as our cruises often sell out. You can make reservations by calling (843) 363-9026.
Will we see dolphins on your Dolphin Cruises?
Yes! Dolphin sightings are very frequent in Hilton Head! In the very off chance (once in a blue moon) that we don’t see dolphins – you may ask for a voucher to return for another Dolphin Cruise.
Can we purchase food & drinks on the boats?
Yes! The Spirit of Harbour Town and the Vagabond offer a wide array of snacks and beverages. The Stars & Stripes offers beverages. Outside food & beverages are not permitted onboard the vessels.
Are there restrooms onboard the boats?
Yes! All of the vessels have restrooms onboard. We call them “heads” but we’ll let you call it whatever you want!
Are there life jackets onboard the boats?
Yes! We have life jackets for adults and children on all of our vessels.
What’s your mailing address and phone number?
Our mailing address is 22 D Bow Circle, Hilton Head Island, SC 29928 (please do not use this address for GPS purposes as our boats are not located here). Our Corporate Office phone number is (843) 785-2662. Reservations can be made by calling (843) 363-9026.
Can we privately charter one of your boats?
Absolutely! The Spirit of Harbour Town, Vagabond, Stars & Stripes and Mystique are available for private charters. Please call our Private Charter Sales & Events Manager at (843) 785-2662.